Privacy Policy

Demozi Kozmetik ve Makina Dış Ticaret Limited Şirketi ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit demozi.com or make a purchase. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, email address, phone number, and company name (provided via our contact form or order process).
• Billing & Shipping: Billing address, shipping address, and payment method details (processed securely through PayTR — we do not store full card numbers).
• Usage Data: IP address, browser type, pages visited, and time spent on our site — collected automatically via cookies and analytics tools (Google Analytics).
• Communications: Any messages or enquiries you send us via the contact form or email.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders and send order confirmations.
• Respond to your enquiries and provide customer support.
• Improve our website, products, and services.
• Analyse website traffic and usage patterns (via Google Analytics).
• Comply with applicable legal obligations.

We do not sell, trade, or rent your personal data to third parties for marketing purposes.

3. Cookies

Our website uses cookies to enhance your browsing experience. We use:

• Analytics cookies (Google Analytics) to understand how visitors interact with our site.
• Functional cookies to remember your language preference.

You can control or disable cookies through your browser settings.

4. Third-Party Services

We use trusted third-party services to operate our website and process payments:

• Google Analytics — for website traffic analysis.
• PayTR — for secure online payment processing (PayTR's Privacy Policy applies).
• Netlify — for web hosting and contact form data handling.

These third parties are not permitted to use your information for any other purpose.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Contact form submissions are retained for up to 12 months. Order records may be retained for up to 5 years for accounting and legal purposes.

6. Your Rights

Depending on your country of residence, you may have the following rights:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data ("right to be forgotten").
• The right to object to or restrict certain types of data processing.

To exercise any of these rights, please contact us at info@demozi.com.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. All payment data is transmitted using SSL/TLS encryption via PayTR's PCI-DSS compliant infrastructure.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

• Company: Demozi Kozmetik ve Makina Dış Ticaret Limited Şirketi
• Email: info@demozi.com
• Phone: +90 539 661 9004
• Address: Istanbul, Turkey